Contact list

The Owners Corporation is responsible for common property, for example, cleaning routines, the garage doors and the lift. If an issue relates to a lot (apartment), then the lot owner is responsible. For example, a water leak originating within a lot, or electrical issue within an apartment.

Below are contact details for our suppliers and some information about some services. Please try simple trouble shooting first when safe to do so, or, if possible, wait for regular business hours.

Some trades put their contact detail stickers near equipment around the building, but these are not always our preferred trades.

Strata Manager

The building is managed by Keystone Strata Group. They are your first port of call.

For maintenance items call (03) 9007 2581 or email hello@keystonestrata.com.au

Our manager is Aaron LaCombre 1300 699 737

After hours

For significant after-hours issues, our preferred maintenance team is ICR Site Solutions 0402 794 440. Note, if the issue is not a genuine problem with common property, you may be charged for the call-out.

If not an emergency, posting the issue on the WhatsApp group may find a solution for you.

Providers

Gas Energy Australia. Emergencies (24 Hrs) Australian Gas Networks 1800 427532

Lift Kone. Emergency entrapment or critical issues (24 Hrs) 1300 362 022 

Water Greater Western Water. Emergency like gushing water (24 Hrs) 13 44 99

Garage doors Emergency only ICR Site Solutions 0402 794 440

Electricity Faults and Emergencies (24 Hrs) Citipower 131280

Fire panel. (Alarms and call system) Link Fire 1300 669439